Everything about the tests, payments, your account and technical issues. Can’t find your answer? Contact us.
Is the pattern the same as NTA’s NEET?
Yes. Full mocks have 180 compulsory questions (Physics 45, Chemistry 45, Biology 90), 720 marks, 180 minutes, +4 for correct and −1 for wrong. We update the series when NTA changes the pattern, so always check the latest NTA bulletin too.
Are tests available in Hindi?
Yes. Every question is available in English and Hindi, and you can switch language during the test.
Can I re-attempt a test?
Yes, as many times as you like for practice. Your first attempt is the one used for all-India rank.
Do I get solutions?
Yes. Every question has a step-by-step text solution, and tricky questions also have video explanations.
Can I take a test after its live date?
Yes. Tests stay available until NEET 2027. Rank is calculated among students who attempted within the live window.
What payment methods work?
UPI, debit and credit cards, net banking and wallets through Razorpay’s secure checkout.
Do prices include GST?
Yes. All prices shown include GST and you receive a GST invoice by email.
Can I get a refund?
Please read our Refund and Cancellation Policy. In short, you can request a full refund within 7 days of purchase if you have attempted no more than one paid test.
Do you have coupons?
We run launch and festival offers from time to time. Apply any valid coupon on the checkout page.
Can I attempt on my phone?
Yes. Tests work in any modern browser on Android, iPhone, tablet or computer.
What if my internet disconnects mid-test?
Answers are saved after every question. Reconnect and continue from where you stopped, with the timer where it was.
What internet speed do I need?
A normal 4G or broadband connection is enough. Questions load one at a time so the test uses very little data.
How do I log in?
Use your registered mobile number with a one-time password (OTP), or continue with Google.
How long is my access valid?
Paid series stay active until NEET 2027 is conducted.
Can parents see progress?
Yes. Parents can log in with the student’s account or receive score updates on the registered email.
Our team replies within one working day, Monday to Saturday.